With over 25 years of experience in the textile and cleaning industries Mark’s expertise and knowledge are profound. As a founding partner Mark has shaped the company into the state of the art service provider it has become. On a day to day basis he oversees all heads of department and if this wasn’t enough he puts many of the younger staff to shame with his outlandish fitness schedule.
The driving force behind Grosvenor’s sales team Ollie’s persistence and determination in providing excellent customer service is legendary. As a founding partner Ollie’s experience is vast and includes futures trading where he learned to push boundaries and outperform. He ensures that all Grosvenors’ services are not just fit for purpose, but are as high above the bar as possible. He is a devout football fan.
Rob is the head of our company logistics and internal management structure and is involved in all aspects of service delivery. He controls all Service Delivery Technicians and operatives and strives to push our levels of service ever higher. In his spare time he is a keen footballer and qualified coach.
Patrick organises all our finances and credit control as well as HR throughout the company. His insight and level headedness make him the backbone of the team. He has over 15 years experience including AAT & ACCA working for a top ten auditing company. Patrick enjoys a large stack of work which we keep topped up, upon the proviso that there is a pile of doughnuts to match.
Sheldon van Rensburg:
& Key Account Manager
Sheldon previously worked for Grosvenor Contracts for eight years until he relocated back to Cape Town, his home town. Now that he’s living in London again we’re really pleased to welcome him back on to the team. With many years experience his understanding of our products and services is exceptional. Sheldon will be working as a Key Account Manager whilst also developing new business.
& Key Account Manager
Vikaash is the most recent member to join our Account Management Team. After finishing University he gained account management experience working for a software company. Since joining us at the beginning of the year Vikaash has been immersing himself in our products and services and getting out on the road meeting clients. We’re convinced he’s going to be a valuable member of the team.
Paul came to Grosvenor in 2009 after an impressive career with the British Armed Military Forces. He quickly became one of our top fitters and was promoted to Operations Manager in February 2015. Paul now works closely with Rob Barrett to oversea the strengthening of our service levels and customer satisfaction.
Darren Day: Assistant Operations Manager
Darren is the newest member of our Operations Team and comes to us with a wealth of experience in dry cleaning and laundry management. He has represented both England and Europe in martial arts competitions and holds five black belts. Darren is also a keen rock guitarist.
Sales & New Business
Philiip joined Grosvenor in 2014 after graduating in French and Film Studies at The University of Kent in Canterbury. In charge of manning the phones, updating the database and chasing leads, he’s most likely to be answering your queries. With a strong interest in video games and comics he likes to keep things light and is always in the mood for a good laugh.
Andy Mac is our chief engineer and most senior operative in the field. Andy has been with Grosvenor since the year after the company’s inception in 2001 and has an impeccable track record fitting blinds, tracks, and curtains for over 30 years. Today Andy performs most of our preliminary surveys and all of our final measurements. The sales and operations teams alike benefit daily from Andy’s experience, expertise and insight on every job.
With 16 years experience in healthcare laundry Patricia is the driving force behind our EN14065 accreditation. On a day to day basis she manages the laundry ensuring we maximise quality and production standards.
With over 10 years experience at Grosvenor Contracts Mandy is not just responsible for our curtain making team but also manages the dispatch of our disposable curtains too.
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